
How Port City Air manages 5 hangars and complex military operations with AirPlx
5
Hangars Managed
120K
Sq Ft of Hangar Space
17
Aircraft Sequenced (Italian AF)
Days → Hours
Planning Time Reduction
Port City Air handles traffic most FBOs never see: C-17 Globemasters, KC-135 tankers, Italian Air Force deployments, and commercial flights from Allegiant and Breeze. Based at Portsmouth International Airport at Pease (KPSM) on the New Hampshire coastline, this family-owned operation has been exceeding expectations for over 30 years.
With 5 hangars totaling 120,000 square feet, nearly 200 employees, and an 11,321-foot runway with unlimited weight-bearing capacity, Port City Air serves everyone from single-engine Cessnas to military aircraft from the U.S., Royal Air Force, Italy, Sweden, Hungary, South Korea, and the Royal Australian Air Force.
Until recently, their ramp planning process depended on a whiteboard and the drawing skills of whoever was on shift.
"You hoped the person doing it had that Tetris mind."
— Jamie McCarthy
Director of FBO Operations, Port City Air
When you're parking C-17s, KC-135s, KC-46s, C-5s, or a flight of NATO fighters, hope is not much of a plan.
At first, Port City Air used AirPlx mainly to test-fit aircraft and confirm they'd fit in specific ramp spots. But the bigger surprise was how much the tool helped them line up and sequence military arrivals.
"I didn't realize how helpful it would be for lining up aircraft. We don't have to guess anymore."
— Jamie McCarthy
Director of FBO Operations, Port City Air
AirPlx gave Port City Air:
One of the most demanding missions Port City Air handles involved the Italian Air Force heading to a Red Flag exercise in Alaska. The movement included:
Seventeen aircraft total, arriving in sequence. Planning it by hand took days.
"When I recreated that with AirPlx, it would've been so easy. I would've felt so much better going into it."
— Jamie McCarthy
Director of FBO Operations, Port City Air
Eurofighter Typhoon — one of 12 fighters Port City Air had to sequence alongside tankers and cargo aircraftFast support also matters: Port City Air deals with unusual aircraft regularly — WWII classics, foreign fighters, experimental variants. When they needed the Antonov AN-124 added (one of the largest cargo aircraft in the world, with a 226-foot wingspan), the AirPlx team delivered that same day.
"By the end of the day, it was in there."
— Jamie McCarthy
Director of FBO Operations, Port City Air
That shift — from hope to confidence — changes how an entire operation runs. When you can show the plan on a screen instead of trusting someone's mental math, you get:
"Sometimes you're told: 'Oh, I know we can make this work.' And you're thinking, are you sure? AirPlx lets us do away with a lot of that uncertainty."
— Jamie McCarthy
Director of FBO Operations, Port City Air
Portsmouth, NH
Military & Commercial FBO
Airport
KPSM
Hangars
5 (120,000 sq ft)
Staff
~200
Runway
11,321 ft
Aircraft Mix
Military + Commercial + GA