Port City Air C-17 military aircraft operations
Watch: How Port City Air transformed their ramp operations with AirPlx

From Whiteboard Tetris to Confident Ramp Layouts

How Port City Air manages 5 hangars and complex military operations with AirPlx

5

Hangars Managed

120K

Sq Ft of Hangar Space

17

Aircraft Sequenced (Italian AF)

Days → Hours

Planning Time Reduction

Challenge

Port City Air handles traffic most FBOs never see: C-17 Globemasters, KC-135 tankers, Italian Air Force deployments, and commercial flights from Allegiant and Breeze. Based at Portsmouth International Airport at Pease (KPSM) on the New Hampshire coastline, this family-owned operation has been exceeding expectations for over 30 years.

With 5 hangars totaling 120,000 square feet, nearly 200 employees, and an 11,321-foot runway with unlimited weight-bearing capacity, Port City Air serves everyone from single-engine Cessnas to military aircraft from the U.S., Royal Air Force, Italy, Sweden, Hungary, South Korea, and the Royal Australian Air Force.

Until recently, their ramp planning process depended on a whiteboard and the drawing skills of whoever was on shift.

"You hoped the person doing it had that Tetris mind."

Jamie McCarthy

Director of FBO Operations, Port City Air

When you're parking C-17s, KC-135s, KC-46s, C-5s, or a flight of NATO fighters, hope is not much of a plan.

Solution

At first, Port City Air used AirPlx mainly to test-fit aircraft and confirm they'd fit in specific ramp spots. But the bigger surprise was how much the tool helped them line up and sequence military arrivals.

"I didn't realize how helpful it would be for lining up aircraft. We don't have to guess anymore."

Jamie McCarthy

Director of FBO Operations, Port City Air

AirPlx gave Port City Air:

  • A mapped replica of their actual ramp — not a generic template
  • Accurate spacing and aircraft footprint data — down to the inch
  • A repeatable way to plan complex missions — that works the same every time
  • A tool that made sense to team members with weeks of experience — not just the veterans

Results

One of the most demanding missions Port City Air handles involved the Italian Air Force heading to a Red Flag exercise in Alaska. The movement included:

  • 6 Eurofighter Typhoons
  • 6 F-35s
  • 3 tankers
  • 2 C-130s

Seventeen aircraft total, arriving in sequence. Planning it by hand took days.

"When I recreated that with AirPlx, it would've been so easy. I would've felt so much better going into it."

Jamie McCarthy

Director of FBO Operations, Port City Air

Italian Air Force Eurofighter TyphoonEurofighter Typhoon — one of 12 fighters Port City Air had to sequence alongside tankers and cargo aircraft

Fast support also matters: Port City Air deals with unusual aircraft regularly — WWII classics, foreign fighters, experimental variants. When they needed the Antonov AN-124 added (one of the largest cargo aircraft in the world, with a 226-foot wingspan), the AirPlx team delivered that same day.

"By the end of the day, it was in there."

Jamie McCarthy

Director of FBO Operations, Port City Air

That shift — from hope to confidence — changes how an entire operation runs. When you can show the plan on a screen instead of trusting someone's mental math, you get:

  • Better handoffs between shifts — the next crew sees exactly what was planned
  • Faster decision-making — no more walking the ramp to figure out if it'll work
  • Fewer last-minute scrambles — problems show up in the software, not on the pavement

"Sometimes you're told: 'Oh, I know we can make this work.' And you're thinking, are you sure? AirPlx lets us do away with a lot of that uncertainty."

Jamie McCarthy

Director of FBO Operations, Port City Air

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Port City Air logo

Portsmouth, NH

Military & Commercial FBO


Key Facts

Airport

KPSM

Hangars

5 (120,000 sq ft)

Staff

~200

Runway

11,321 ft

Aircraft Mix

Military + Commercial + GA


Products Used
AirPlx AutoStack
AirPlx Ramps

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